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There are several key changes for the Joint Commission on Accreditation of Healthcare Organizations revised medical staff standards, which became effective as of January 2004. I see these as nothing less than revolutionary, says Martin D. Merry, MD, adjunct associate clinical professor of health management and policy at the University of New Hampshire in Durham.
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Are you collecting data elements concurrently, while patients still are receiving care, or retrospectively after discharge? Each approach has distinct advantages and disadvantages, and which is best depends on the individual situation, says Patrice L. Spath, a health care quality specialist with Forest Grove, OR-based Brown-Spath & Associates.
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Do you want to increase satisfaction scores, improve patient care, and boost staff retention all in one shot? Consider switching to a team model of nursing.
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In 1997, the emergency department (ED) at Parkview Hospital in Fort Wayne, IN, was in the 45th percentile in South Bend, IN-based Press Ganey Associates satisfaction rankings. That same year, Southern Ohio Medical Center in Portsmouth, languished in the ninth percentile.
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The following is the first of a two-part series on the Government Accountability Offices (GAO) recent report on the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
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When it came to streamlining the way patients, referring physicians, and other interested parties contact Geisinger Health System in Danville, PA, for various access-related services, it seems that one good idea led to another.
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After experiencing a recent pilot survey for
the new Shared Visions New Pathways Accreditation Process, staff at Wallingford, CT-based Masonic Healthcare Center gave glowing reports. There really were no surprises encountered during this survey, says Arthur E. Santilli, MS, MPH, CHE, president.
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Health care delivery has grown more sophisticated and complex in response to changing patient needs and emerging technologies.
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This is the first in a two-part series on preventing employees from harming patients intentionally. This month, we cover how to track deaths and improve communication with human resources. Next month, well give step-by-step instructions to prevent problem employees from being hired and tips for encouraging staff to share their concerns.
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Two things are certain: The Joint Commission
on Accreditation of Healthcare Organizations newly revised medication management standards will be a key area of focus during surveys, and complying with the new requirements will call for sweeping changes throughout your organization.
