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Blue Cross Blue Shield of Rhode Island's case management department consistently scores in the 90th percentile on satisfaction surveys sent to members who have completed a case management program.
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Below are some of the proposed additions to The Joint Commission's National Patient Safety Goals (NPSGs) for 2009, with challenges outlined for each:
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There is much room for improvement for the vast majority of The Joint Commission's standardized national performance measures, according to data reported in Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2007. A 90% compliance level was achieved for only four of 22 quality-related measures tracked during 2006.
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During 2006 surveys, about 22% of organizations were found to be out of compliance with The Joint Commission's "do not use" list of abbreviations, a requirement of the National Patient Safety Goals since 2004 one of the most frequent non-compliance findings during surveys. Now a new study underscores that abbreviations pose a significant threat to patient safety.
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Data were old, inconsistent, and incomplete. The same hospital was rated both best and worst for colon removal.
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If Consumer Union, the nonprofit publisher of Consumer Reports has its way, all hospitals will soon begin publishing their hand-washing compliance rates information that for most organizations, would not be flattering.
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If a physician at your hospital observed that a colleague's substance abuse was putting patients in danger, would you expect that this information would be reported?
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Every day it seems there is another process change that caregivers are asked to make. These changes may come as the result of an improvement project or root cause analysis or may be needed to meet accreditation standards.
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A movement toward "zero tolerance" for hospital-acquired infections is gathering steam. "I am a true supporter of that goal, but we have to figure out if that is a realistic goal," says Thomas Talbot, MD, MPH, chief hospital epidemiologist at Vanderbilt University Medical Center in Nashville, TN.
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Five percent of patients treated in U.S. hospitals for methicillin-resistant Staphylococcus aureus (MRSA) die from the infection, says a new report from the Agency for Healthcare Research & Quality.
