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If you were expecting cookie-cutter questions followed by rote responses during your next survey from the Joint Commission on Accreditation of Healthcare Organizations, think again. Instead, surveyors will arrive armed with detailed information that puts a spotlight on your biggest problem areas, according to accreditation experts interviewed by Hospital Peer Review.
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The Centers for Medicare & Medicaid Services has published a revised survey instrument and proposed administration instructions for the patient perceptions of care survey known as HCAHPS (Hospital Consumer Assessment of Health Plans).
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In outpatient surgery, a patients pain is treated immediately after surgery, and patients are sent home. However, the pain control after discharge may be more important than the initial treatment at the bedside, says Elaine A. Yellen, RN, PhD, assistant professor at Texas A&M University - Corpus Christi.
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Its just gotten much easier for Joint Commission on Accreditation of Healthcare Organizations surveyors to size up how your organization compares to others. The ORYX and core measure data are part of the Joint Commissions initiative to look at hospitals in a more uniform manner, so they can compare one hospital to another, explains Judy Homa-Lowry, RN, MS, CPHQ, president of Homa-Lowry Healthcare Consulting, based in Metamora, MI.
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With the unprecedented shortage of influenza vaccine this flu season, hospitals are scrambling to prepare for what may be a record number of flu patients presenting to their already overcrowded emergency departments (EDs) and for staff shortages due to record absenteeism.
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The subject of health care performance measurement has to date focused on two main topics: What should be measured and how to design efficient measurement systems.
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As of Jan. 1, 2006, the Joint Commission on Accreditation of Healthcare Organizations will require your organization to complete or update its periodic performance review (PPR) once a year, as opposed to every three years. Does this sound like an additional burden for your already overworked staff? If so, you may not be using the PPR as you should.
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If your organization is ranked as having lower mortality rates for heart attack patients than any other hospital in your community, your public relations staff probably would want to jump all over this for their next promotional campaign.
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A patient is about to be admitted to your hospital but first goes
on-line to the Joint Commission on Accreditation of Healthcare Organizations new Quality Check web site.
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A number of hospitals across the country have found they can drastically reduce the cost of staff salaries, while at the same time ensuring full nursing shifts, through shift bidding. This on-line vehicle also has been shown to boost staff morale while improving patient care and satisfaction.
