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The rapid growth of image-guided surgery has revolutionized procedures and reduced recovery time for patients, but it has increased risks of radiation exposure to the operating room staff.
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When most people talk about asking patients about their care, they think of it in terms of a post-visit satisfaction survey.
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It is too soon to tell how the Affordable Care Act (ACA) is affecting the number of self-pay patients seen by patient access areas.
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Patient access employees can expect to hear this question often from patients, as a result of the switch to ICD-10.
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Patient access departments are revamping processes for patient identification to protect the integrity of the medical record, prevent fraud, and decrease duplicate medical records.
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The switch to ICD-10 puts more emphasis on front-end processes, due to more specificity in coding and payer requirements.
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There is no mystery about how patient access employees are evaluated at Littleton (CO) Adventist Hospital.
