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Do you think that a kidnapper could walk undetected through the halls of your hospital by using a fake ID badge and get away with a baby? Thats exactly what happened at one Salt Lake City facility, when a woman wearing hospital scrubs and a makeshift badge managed to abduct a 3-day-old infant.
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Is your hospitals emergency department (ED) reporting record diversion hours, with patient volume and acuity higher than ever? Is the practice of holding admitted patients for long periods in the ED becoming the rule rather than the exception?
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The Disease-Specific Care certification offered by the Joint Commission on Accreditation of Healthcare Organizations is designed to evaluate disease management and chronic care services provided by hospitals, health plans, disease management service companies, and other care delivery settings.
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With a care coordination program in place that has dramatically reduced acute care and emergency department utilization by the chronic frail elderly while enhancing patients quality of life, Sutter Health Sacramento (CA) Sierra Region was looking for a way to take the program to yet a higher level, says Jan Van der Mei, RN, care management director.
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Does your organization provide consumers and the community with opportunities to be involved in shaping your services and performance improvement initiatives? If the answer is no or not very often, senior leaders and staff are missing out on valuable information.
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Its no secret that compliance with hand hygiene is a key element in reducing the rate of hospital-acquired infections. Yet changing physician behavior often is easier said than done.
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Would you like to be able to boast that your organization performed hundreds of surgeries without a single infection or reduced rates of surgical infections dramatically? By making specific process changes, these impressive results can be achieved.
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During a recent survey at Trident Health System in Charleston, SC, there were times it was obvious that a staff member didnt understand what the surveyor was getting at, says Helena Feather, vice president of compliance and health information.
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After working 15 years as a discharge planner and earning masters degrees in nursing and clinical research, theres an incongruity that Diane Holland, RN, MS, MBS, who is now pursuing a PhD through the doctoral program at the University of Minnesota School of Nursing in Minneapolis, would like to resolve.
