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A robust emergency department case management program is becoming essential as hospitals struggling with capacity and payer sources clamp down on inappropriate admissions, says Toni Cesta, RN, PhD, FAAN, senior vice president, operational efficiency and capacity management at Lutheran Medical Center in Brooklyn, NY.
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Through a series of initiatives aimed at increasing patient throughput, Bay Medical Center in Panama City, FL, has lowered its average discharge time by two hours.
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Is a patient's account uncollectible? Is your self-pay patient eligible for financial assistance? Both of those scenarios are becoming more common due to the recession and if the answer to either of those questions is "yes," you should know sooner rather than later.
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Researchers predict that by as early as 2010, there could be a shortage of 1,300 general surgeons.
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You might think that with a surgical-site infection (SSI) rate of 0%, you could rest on your laurels, but that's not the attitude of the quality professionals and staff members at Hawaii Medical Center East in Honolulu. Despite achieving such a "perfect" score, they decided to dig deeper and find additional ways to improve.
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Question: Over the past eight months, we have noticed a huge drop in collections from our patients' copay insurance. We are struggling as a result of this cash flow issue. How are others dealing with this dilemma?
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Recent outbreaks of the hepatitis C virus (HCV) are a wake-up call to boost infection control practices. But they also underscore the prevalence of HCV and the continued occupational risk.
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Do you want to make changes needed to keep your patients happy, but unsure what needs to be changed? Ask them!
