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What happens when a hospital patient's physician goes off duty and another physician assumes responsibility for the patient? Or when care is transferred to the next nursing shift? How about when a patient is transferred from intensive care to another unit?
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A woman underwent an excisional biopsy on her left breast. The physician who performed the surgery diagnosed cancer and began chemotherapy. Later, other physicians evaluated the woman and recommended a mastectomy and removal of lymph nodes in the woman's breast. After the mastectomy, no evidence of cancer was found.
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Are you ready for a "RAC attack?" It's coming for you eventually, and you need to prepare now to minimize the damage.
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South Nassau Communities Hospital in Oceanside, NY, is reporting success with an aggressive approach to falls prevention.
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A 30-year-old man presented to an ED with complaints of fever, joint pain, a severe headache, and shaking chills. The ED physician further determined that the man was suffering from a rapid heart rate and some paresthesia. The man did not undergo any further testing and was sent home with instructions to take acetaminophen and drink fluids.
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Without staff involvement in registration accuracy, no matter what a manager does, needless errors will occur.
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At Methodist Le Bonheur Healthcare in Memphis, TN, a variety of tools are used to keep current requirements "front and center" for scheduling, registration, and verification staff.
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Many patient access departments have implemented career ladders, and many others are planning to do so, in the hopes of improving staff retention. However, participation is often disappointing.
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When Irving, TX-based Christus Health set out to improve its revenue cycle operations, it turned to technology and training in equal parts.
