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Obtaining copays and accurate insurance information in the emergency department is not easy - and, therefore, is often not done. The department is not only hectic, but the Emergency Medical Treatment and Labor Act (EMTALA) also presents obstacles unique to the ED.
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At Hackensack (NJ) University Medical Center, patient access staff are taking steps to improve precertifications and registration accuracy by obtaining information electronically.
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Interactions in the clinical setting that involve sexually related comments or behavior, personal relationships, or physical examination of private areas of a patient's body must be handled with sensitivity and good judgment to avoid potential liability.
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This is the first of a two-part series on delayed diagnosis in the ED. This month, we cover general liability risks and documentation. Next month, we'll report on why legal risks involving time-dependent medications and interventions are increasing.
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Photographs of ED patients' clinical findings are being taken more frequently, due to the ubiquity of digital cameras, increasing use of electronic medical records, and their recognized value in medical education. However, patients who are to be photographed should be informed of the photography and given an opportunity for informed consent.
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The format of this article deviates somewhat from the usual style of footnotes sustaining the assertions of the article, because the purpose of this essay is to provide an introduction to alternative methods of dispute resolution in the healthcare field, which will be further examined in future articles.
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The 21st century model for health care includes patient-centered care, focusing on quality, efficiency, and actions that have a long-term positive impact.
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The American Society of Health-System Pharmacists (ASHP) and the ASHP Research and Education Foundation have developed a 2-page tool called "My Medicine List," which can be downloaded from the National Transitions of Care Coalition (NTOCC) web site,www.ntocc.org
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It's in a community's best interest to have high-quality discharge planning. This is why a community-based organization (CBO) in New York City, has formed a collaboration with a local hospital to assist when HIV/AIDS patients are being discharged.
