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Should you spend the money for ...?
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There's a reason the night shift is dubbed "the graveyard shift." Working overnight has been linked to a greater risk of cancer, heart disease, depression, and automobile accidents. That is why Albemarle Hospital in Elizabeth City, NC, has focused wellness efforts on this often-forgotten group of employees.
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Exposure to cleaning products, solvents, and disinfectants continues to place nurses at risk for occupational asthma.
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Hospitals struggling to decrease their rates of health care-associated infections such as Methicillin-resistant staphylococcus aureus (MRSA) may want to consider a new strategy: Hiring more staff.
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One hundred percent of scheduled cases authorized - that is the goal set by Boston-based Massachusetts General Hospital's financial access unit.
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This is the second of a two-part series on use of performance indicators in patient access. This month, we tell you how to use these data as tools to motivate staff. Last month, we covered ways to develop the most effective scorecards.
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"Staff morale is always an issue for hospital access professionals," says Kathy Matthews, director of admitting and ED registration at Long Island College Hospital of Brooklyn (NY). For this reason, Matthews says she takes great pains to "let staff know what they're doing right."
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Many patient access departments are facing two opposing pressures right now: They are being asked to improve collections and help the hospital's bottom line, while at the same time, resources are being cut.
