St. Joseph’s Hospital Standards of Excellence

1. Present a professional image.
2. Communicate effectively.
3. Maintain privacy and confidentiality.
4. Anticipate needs, demonstrate initiative, and strive to exceed expectations.
5. Be an ambassador for your hospital.
6. Be a team player.
7. Know the hospital.
8. Assume responsibility for cleanliness.
9. Take ownership of complaints.
10. Celebrate successes.