More reading and information

• Kayser TA. Building Team Power: How to Unleash the Collaborative Genius of Work Teams. Irwin Professional Publishing, 1994.

• Moran L., ed. Keeping Teams on Track: What to Do When the Going Gets Rough. Irwin Professional Publishing, 1996.

• Sheryl Bronkesh, HSM Group, 4725 N. Scotts dale Road, Suite 351, Scottsdale, AZ 85251. Telephone: (800) 776-8078, (480) 947-8078. Fax: (480) 481-0747. Web: www.hsmgroup.com.