-
-
Patient access needs good processes for computer downtime to avoid incorrect data, claims denials, and protracted recovery periods.
-
By cross-training registrars, patient access departments can supplement staffing as needed while staying budget-neutral. Patient access leaders report decreased call volumes, better patient satisfaction, and improved morale.
-
Collection is "more than just asking."
-
The total amount of patients' out-of-pocket responsibility is about $140 million annually at Cincinnati (OH) Children's Hospital Medical Center, but less than half of this amount is collected upfront.
-
-
A dermatology practice recently settled allegations of privacy law violations for $150,000. The fine and other sanctions appear to be the result of systematic failures in the compliance program rather than the breach itself.
-
-
-
The Department of Health and Human Services (HHS) is enforcing the Health Insurance Portability and Accountability Act (HIPAA) vigorously, and the push is likely to continue.
