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Project Dulce, a diabetes care management program housed at Whittier Institute for Diabetes in La Jolla, CA, has successfully addressed not only the difficult challenge of helping patients manage their diabetes, but also another issue of growing concern to quality managers: improving outcomes among minority populations.
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Billing data, supply costs, staff costs, and patient satisfaction are top issues for all outpatient surgery managers, but benchmark studies that address these areas don't always focus on similar procedures so that comparisons can be made easily.
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Health services is the largest private industry sector in the United States, but being trained in health and safety did not prevent that group from being the most-injured group of workers in 2002 more health care workers were hurt on the job that year than construction workers and miners combined.
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The popular belief that a nonpunitive approach will reduce errors and not get in the way of proper discipline of employees is being challenged by new research that suggests the tactic may not be entirely compatible with efforts to improve patient safety.
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The recent settlement of the Scruggs charity care lawsuit by a prominent West Coast health system means that more are probably on the way.
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Partnering with patients and family members can provide dramatic new insight into patient safety issues and directly reduce medical errors, according to the experience of Dana-Farber Cancer Institute in Boston.
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One of the most successful Patient and Family Advisory Council (PFAC) efforts at Dana-Farber Cancer Institute in Boston is the practice of "patient safety rounds," ...
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Once again, clinical experts are debating whether it is necessary to require flu vaccinations for health care works but risk managers must look at the issue a little differently from infection control professionals and epidemiologists.
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An 83-year-old nursing home resident developed severe decubitus ulcers. After the nursing home failed to treat the ulcers, they became infected, and the woman subsequently died.
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A 73-year-old woman with a history of peripheral artery disease underwent elective femoral bypass surgery. Post-surgical complications developed, but six weeks later she returned to the nursing home where she had been prior to the hospitalization.
