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  • Guest Column: Voc rehab CMs advocate for injured workers

    When a person acquires a disability and can no longer perform the required tasks of his or her job, vocational rehabilitation is needed to help the individual return to work in another capacity. To facilitate this process, an analysis of transferable skills should be conducted up front.
  • In-house program gives support at stressful time

    As part of its mission to provide peace of mind to members, Premera Blue Cross has developed an innovative case management program to help members with breast and lung cancer understand their disease and make informed choices about their treatment options.
  • Group visits are effective use of case managers’ time

    When Ira Mandel, MD, MPH, was a physician in private practice, he found that group visits were an effective way to cover disease-management issues with his patients with diabetes. As executive medical director for Health Integrated, a Tampa, FL-based provider of care management services, he adapted the group visit concept for telephone-based case managers.
  • 2004 Salary Survey Results: Case managers still are fighting to prove their value

    Salaries for case management are increasing, but the vast majority of case managers are working far more than the traditional 40-hour week, according to the results of the 2004 Case Management Advisor Salary Survey.
  • Tracer methodology focuses on patient care

    Midcycle self-assessments, tracer methodology, and less emphasis on examination of policy books are signs that the new survey process implemented by the Joint Commission on the Accreditation of Healthcare Organizations is truly different from the survey process of the past.
  • Malingering employees? Fear may keep them away

    A customer service associate for a large company, whose days at work are spent taking customer calls at her desk, injures her back and is determined by her companys physician to be disabled. Six weeks later, she still has some back pain, so her physician does not clear her to return to work; however, she goes on vacation with her family, plays tennis, and swims.
  • News Brief

    CDC: Mismatched flu vaccine still effective
  • Call center rings up WC savings, better reporting

    You cant manage workers compensation costs if you cant track those costs. That basic truth led OSF Saint Francis Medical Center in Peoria to rethink its system, beginning with the first report of a work-related injury.
  • Why you should ‘never leave your wing man’

    Red rules have earned Sentara Norfolk (VA) General Hospital a golden award. The hospital won the American Hospital Quest for Quality Prize from the American Hospital Association for creating an institutionwide cultural transformation with a commitment to safety. The prize: $75,000.
  • JCAHO advice: Be on your toes for survey

    Barb Maxwell, RN, MHA, COHN-S, CCM, CWCP, and her colleagues had braced themselves for the new survey process of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). They knew they had to be ready for the unexpected.