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The IRB at Oakwood Healthcare System in Dearborn, MI, reviews protocols for four hospitals, including protocols written by masters level, doctoral level, nursing students, and the 150-plus residents.
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Whether an IRBs protocol volume is small, medium, or large, its not easy to decide whether to have the entire board read every page in a protocol submission or have a primary and/or secondary reviewer system in which point people take on the bulk of the work.
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While the mapping of the human genome provided scientists with a blueprint for understanding disease, Swedish researchers are trying to take the knowledge one step further, with the human proteome.
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Patients who participate in clinical trials not only have access to newer, experimental treatments, they also have access to more routine medical checkups and state-of-the-art technologies. For people with serious illnesses, and those without access to routine medical care, participation can make a significant difference in their care. Yet for many women, participation in medical research studies is still not an option.
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One of the challenges faced by clinicians and investigations in accumulating data that might be used for research, is to determine the rules that apply to ensure its availability if and when the research moves forward.
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Illinois hospitals are in the process of developing procedures for fielding questions about the Hospital Report Card Act, an Illinois law that became effective in January.
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A HIPAA-related criminal conviction has drawn attention to the seriousness of violations regarding protected health information and should be used as an object lesson in access training initiatives, suggests Michelle Masucci, JD, counsel in the health services group for the law firm of Nixon Peabody, LLC, in Garden City, NY.
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One-on-one coaching is a new aspect of call center training that is as important as the usual focus on customer service skills and keeping the calls flowing in a timely manner, says Katherine Dean, SPHR, a partner in Banks & Dean, an international professional services firm based in Toronto.
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With reports touting the financial and customer service benefits of call centers, its no wonder that more hospitals often under the aegis of their access departments are looking either to establish a call center or to expand the capabilities of an existing one.
