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Patient access staff often overlook or misinterpret payer requirements, which can cost the hospital thousands of dollars. Yet keeping staff current with all the various rules is a full-time job in itself.
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Improving morale of patient access staff is difficult, but it doesn't have to be expensive.
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Patient transfer admissions pose a "bittersweet" issue for patient access managers, says Terry D. Long, RN, BSN, MBA, NEA-BC, director of the patient transfer center at Texas Health Resources in Arlington.
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A health care organization might have in place the best information technology (IT) protections available, but complacency can be a dangerous thing considering the gold mine of personal information stored by a hospital.
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The Department of Health and Human Services (HHS) has issued new guidance for providers on talking about patients' health information with and in the presence of other parties — with an emphasis on what can be discussed.
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Despite increasing demand for privacy surrounding health information, North American hospitals lag behind European counterparts when it comes to one of the most visible impediments to privacy — multi-bed hospital rooms.
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A new web-based data management system serving clinical research has improved data collection and accuracy through an ongoing data collection and analysis process.
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Many in IRB circles have worried about the potential existence of "seeding" trials, which are defined as clinical trials that seek to market a product rather than answer a legitimate scientific question.
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IRBs striving to ensure they're not inadvertently approving a seeding trial have a tough job ahead of them.
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People participating in pain research report having complex combinations of reasons for enrolling part altruism, part seeking new treatments, part simply having their pain understood and taken seriously.
