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The Current Procedural Terminology (CPT) code changes in place in the 2008 Physician Fee Schedule improve the ability of physicians and other providers to document their telephone evaluations and management services, but they don't go far enough, according to the Case Management Society of America (CMSA).
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Lack of the right technology to automate time-consuming, error-prone processes can put patient access departments at a big disadvantage.
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"A number of exciting collection technologies have evolved over the last few years.
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The best way to prevent hospital readmissions is to make sure patients are better managed and receive the care they need after they leave the hospital, states Donna Zazworsky, RN, MS, CCM, FAAN, vice president of community health and continuum care for Carondelet Health Network in Tucson, AZ.
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When Donna Zazworsky, RN, MS, CCM, FAAN, vice president of community health and continuum care for Carondelet Health Network in Tucson, AZ, ran a community case management program for high-risk congestive heart failure patients, she was surprised to discover that many of the patients did not understand their diagnosis or their discharge instructions.
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Patients who are discharged to the hospital with home care on Fridays are more likely to be readmitted to the hospital within a week than patients discharged on other days of the week, according to Elizabeth E. Hogue, Esq., a Washington DC-based attorney specializing in health care issues.
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Senior citizens are living independently longer and staying out of the hospital and emergency department thanks to client-centered care coordination through two programs developed by UPMC, a large integrated health care delivery system with headquarters in Pittsburgh.
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Often, getting results from wellness programs requires a lot of money and time sometimes more than you have to give. Why not capitalize on a resource that is completely free that of positive peer pressure from co-workers? Some approaches:
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To manage chronic headaches, the sufferer must play a key role.
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When patients don't follow their discharge instructions and end up back in the hospital, it may be that they simply don't understand what they were supposed to do at home.
