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Focusing on a blame-free environment to promote a culture of patient safety is important; however, it also can have an unintended and undesirable effect on accountability.
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Are you worried about the certified health care engineer surveyor who will be scrutinizing your organizations life safety code compliance during your next JCAHO survey? If so, be aware that the attention paid to life safety and Environment of Care (EC) may be even more intense than you expect.
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During a mock survey at NorthEast Medical Center in Concord, NC, a nurse was asked how she determined whether her unit had effective staffing, and replied, When I get to go to lunch.
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If your hospital had a completely paperless system, and all institutions in your community could communicate with one another electronically, then compliance with the Joint Commission on Accreditation of Healthcare Organizations medication goal would be a breeze.
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Sharing best practices with other organizations was a key factor that enabled Winthrop-University Hospital in Mineola, NY, to excel in its recent Joint Commission on Accreditation of Healthcare Organizations survey.
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A Commonwealth Fund study reports that while community health centers deliver primary health care to much of New York Citys low-income population, the design and delivery of health care services at the centers can be made more patient-friendly.
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If youve taken a look at the Joint Commission on Accreditation of Healthcare Organizations proposed 2006 National Patient Safety Goals (NPSGs) for hospitals, the long list may seem overwhelming at first glance.
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Your organizations governing board has ultimate responsibility and accountability to the community for ensuring the quality of patient care and services and, therefore, must be kept well informed on all issues related to quality.
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This is a journey; well know weve arrived when they dont need us anymore, says Sandy Gregg, RN, MN, MHA, director of service excellence for Providence Health System in Portland, OR. My goal is to work myself out of a job.
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Imagine the moment when surveyors leave after your next Joint Commission on Accreditation of Healthcare Organizations (JCAHO) survey or when you just have submitted your organizations periodic performance review (PPR). You may be tempted to breathe a sigh of relief but if noncompliant areas are identified, your work has just begun.
