-
Demonstrating that you're prepared is important when Joint Commission surveyors knock on your door, says Susan Bukunt, RN, MPA, CPHQ, senior director of clinical quality and patient safety at El Camino Hospital with two campuses in Los Gatos and Mountain View, CA.
-
Quality and utilization are going to be inextricably linked as the health care industry moves forward with the health care reform legislation.
-
Media already are pegging him for the next administrator of the Centers for Medicare & Medicaid Services. If in fact President Obama nominates Donald M. Berwick, MD, MPP, FRCP, president and CEO of the Institute for Healthcare Improvement, to that position, what would it mean for the health care industry?
-
When your board calls for an improvement initiative, it carries some weight.
-
Frustrated patients, core measures that require timely intervention, and optimizing house beds. Those are the issues Bay Medical Center in Panama City, FL, decided it was going to deal when it hired a consultant in 2008.
-
It was a "room of horrors" replete with blood (corn syrup plus food coloring) and spiderwebs.
-
Managing contracted services is required by both The Joint Commission and the Centers for Medicare & Medicaid Services (CMS) and if not managed well can be a huge risk to your organization.
-
He believes it's the right thing to do for the patient and the right thing to do for the hospital. And with staff happier, patients happier, and length of stay and readmission rates decreasing, it seems as if it's working.
-
What do high-reliability organizations, lean techniques, and Six Sigma have in common? First, they're all part of the discussion of modern quality improvement and change management in health care.
-
Frustrated with The Joint Commission, Midland Memorial Hospital (TX) made the shift to DNV this year, says accreditation specialist Lisa Williams, PT, MS, HACP.
