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This description of the Condition H system comes from Tamra Merryman, RN, MSN, FACHE, vice president of the Center for Quality Improvement and Innovation for the University of Pittsburgh Medical Center (UPMC) Health System.
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Adopting a just culture instead of a nonpunitive or blame-free culture means you have to be ready to discipline employees for some behavior that can threaten patient safety, but how do you know when punishment is appropriate?
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Under a just culture, employee misbehavior can be categorized in these three general ways.
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When educating front line staff members, it is best to use a combination of methods, says Denise C. Myers, RN, MS, CNAA, CPHRM, director of risk management at Monongalia Health System in Morgantown, WV.
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An obstetrician encountered difficulty in delivering a baby because the baby's shoulders had become stuck.
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A survey from the California Health Care Foundation finds that despite new federal protection, 67% of Americans still are concerned about the privacy of their personal health information and are largely unaware of their rights.
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The American Hospital Association (AHA) has told the Centers for Medicare and Medicaid Services (CMS) that hospitals should have a contingency period of at least three years after a final rule on standards for electronic health care claims attachments ...
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A federal appeals court has rejected a challenge by patient advocacy groups to a rule promulgated under HIPAA ...
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