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Disclosing a medical error is never easy, but it can become especially complicated when you need to tell the patient that a previous provider was in the wrong. This delicate situation often requires communication with the other provider before you tell the patient anything.
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In the recent opinion from the Ohio Court of Appeals concerning a malpractice case against Michael Knapic, DO, by plaintiff Leroy Davis, the court carefully considered the question of what the Ohio legislature meant to protect with its apology statute.
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A rule from the Food and Drug Administration (FDA) is causing healthcare providers to reassess what is considered a medical device and what the classification might mean in terms of liability and reporting requirements.
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A New York City hospital is taking patient identification into the 21st century by using palm scans to avoid identity confusion and improve patient safety.
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Physicians who already were skeptical about apologizing to patients might start citing the recent malpractice case against Michael Knapic, DO, as evidence that, rather than diminishing their malpractice risk, an apology could seal their fate in court. That's a misinterpretation of this case, says Doug Wojcieszak, founder of the Sorry Works! Coalition in Glen Carbon, IL, which promotes apologies from healthcare providers.
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Doing the right thing doesn't guarantee that everyone is going to be pleased, says Frederick S. Southwick, MD, professor of medicine in the Division of Infectious Diseases and quality projects manager for the senior vice president for health affairs at the University of Florida Shands Health System and the University of Florida College of Medicine in Gainseville.
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Managing the care of Medicaid members and ensuring that they obtain the services they need is always a challenge, case managers report.
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An initiative to cut down on the use of the emergency department (ED) for non-emergent care by educating patients on more appropriate levels of care resulted in an 11.5% decline in ED use in three years by members covered by Blue Cross and Blue Shield of Florida, with headquarters in Jacksonville.
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In the first 10 months of the Heart Failure Transition Care Program at Tucson, AZ-based Carondelet Health Network, case managers, called nurse partners, prevented hospital readmissions 14 times while managing the care of 62 high-risk patients.
