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  • HPII Regulatory Alert: Workgroup urges patience on HIPAA compliance

    The Workgroup for Electronic Data Interchange (WEDI), which advises the Department of Health and Human Services (HHS) on issues related to administrative simplification under HIPAA, says the agency should show continued patience as covered entities continue to make progress in implementation of the HIPAA transactions and code sets (TCS) requirements.
  • Web site for access staff is ‘day-to-day’ resource

    When access personnel at the University Hospital of Arkansas in Little Rock decided they would benefit from having their own resource web site, they sent the proposal to the information technology (IT) department, says Holly Jones, CHAM, a revenue integrity specialist (RIS) given the task of overseeing the project.
  • Hospital increases focus on customer service

    An all-employee guest-relations program at Swedish Covenant Hospital in Chicago aims to increase both the hospitals market share and its Press Ganey Associates patient satisfaction scores.
  • Hospitals required to offer free or discounted care

    At least two state legislatures have taken action in recent weeks regarding free or discounted health care services for uninsured patients, according to reports in the on-line news service, AHA News Now.
  • Clinic for financially needy part of aid program

    As part of the financial aid program at the New Orleans-based Touro Infirmary, there is a clinic for uninsured or underinsured patients, says Beth Keith, CHAM, director of patient business services.
  • OIG offers guidance on hospital discounts

    In response to suggestions that two laws enforced by the Office of the Inspector General (OIG) of the Department of Health and Human Services (HHS) may prevent hospitals from offering discounted prices to uninsured patients. The OIG discusses each law on its web site, www.oig.hhs.gov, as follows.
  • Access reaction is varied as government calls for discounts to uninsured patients

    Encouragement from the Bush administration for hospitals to give discounts to uninsured patients and financially needy Medicare beneficiaries will have little impact, say some access professionals surveyed by Hospital Access Management, mostly because hospitals already give such discounts under the name of charity care and uncollectible bad debt.
  • SDS Accreditation Update: Joint Commission OKs third PPR option

    A third option to the Periodic Performance Review (PPR) has been approved by the Joint Commission on Accreditation of Healthcare Organizations. Earlier this year, Joint Commission created two options to the self-conducted midcycle review for organizations that may be concerned about the discoverability of PPR information shared with the Joint Commission.
  • SDS Accreditation Update: AAAASF changes its anesthesia requirements

    Reports of adverse events, including the death of a cosmetic surgery patient, after administration of propofol by RNs have resulted in a change in anesthesia standards for some organizations accredited by the Gurnee, IL-based American Association for Accreditation of Ambulatory Surgery Facilities (AAAASF).
  • SDS Accreditation Update: You’re writing more as abbreviations disappear

    Old habits are hard to break, and the Joint Commission on Accreditation of Healthcare Organizations is asking same-day surgery staff members to break some habits theyve had since nursing and medical school. National Patient Safety Goal No. 2 requires health care organizations to standardize abbreviations, acronyms, and symbols and to develop a list of do-not-use abbreviations.