Hospital Management
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Take a free peek at network standards
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Spring cleaning? Throw out QA, add ‘FI’ to clean quality house
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Customer satisfaction rises with new teams
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6 tips to set up functional improvement teams
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Let CPHQ exam guide your continuing education
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Red flags show when to benchmark
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Look to OSHA, JCAHO for employee safety guidance
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Unannounced survey topics for home care
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Quality may be key in new COPs, but HCFA still requires paperwork
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'Homegrown' satisfaction surveys aren't enough