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The fast pace of a busy ED can make it difficult to focus in on processes that could be improved, but leadership and commitment can move the needle in the right direction as long as emergency personnel understand why change is important.
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The Centers for Disease Control (CDC) in Atlanta, GA, reports that every year more than 130,000 children younger than the age of 13 are rushed to the ED for treatment following motor vehicle accidents on the nations roadways.
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Fortunately, terrorist attacks are not a common occurrence in America. But ever since the World Trade Center towers were struck down by extremists in September 2001 in New York City, hospitals around the country have been honing the way they drill so that they will not be caught off guard in the unlikely event that a terrorist act triggers mass casualties in their region.
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Two days after bombs went off near the finish line at the Boston Marathon, another horrific disaster rocked the tiny community of West, TX. In that incident, a reported fire at a fertilizer plant was followed by a huge explosion that leveled four blocks of the city. The blast killed 14 people, most of whom were emergency responders, and injured more than 200 others.
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The role of the risk manager has changed dramatically over the past 35 years. Originally responsible primarily for reacting to liabilities, risk managers now take a more proactive and extensive leadership position.
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