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Palmetto Health employed a multifaceted approach to educating registrars when the Columbia, SC-based organization undertook an ambitious point-of-service (collection project in 2002.
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When the University of Pennsylvania Medical Center-Presbyterian in Philadelphia transformed its outpatient registration staff into three teams, each with a specific task, the benefits were apparent immediately, says the medical center's business administrator for patient access.
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Although few patients have taken advantage of the Health Information Portability and Accountability Act privacy rule that allows them to amend their medical records, those numbers will increase dramatically as people gain confidence in owning their health care data, predicts a management consultant with the Dearborn, MI-based health information management division of ACS Health Care Solutions.
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When Palmetto Health in Columbia, SC, decided to launch a major point-of-service collection effort almost three years ago, commitment came from the top down, and preparation was extensive, says the director of admissions and registration.
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As this months Health Information Portability and Accountability Act (HIPAA) security rule deadline arrives, overall compliance with the rule does not appear imminent, judging from a recent survey by the Healthcare Information and Management Systems Society.
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At Medical City Dallas Hospital, staff tailor their discharge planning and education around the patient and familys cultural beliefs, particularly when end-of-life issues are involved.
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In its earlier years, the Emergency Medical Treatment and Active Labor Act (EMTALA) was defined by court decisions that often were inconsistent with real clinical practice. Although there still are uncertainties with the application of EMTALA to specific clinical scenarios, refinements to the statute have clarified some of its ambiguities. The author discusses some of the recent refinements to EMTALA that help to clarify the statutes meaning to hospitals and the practice of emergency medicine.
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