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At Crescent PPO, case managers follow their clients through the continuum, helping them with all of their needs, whether it's disease management, case management, education about a chronic condition, or help navigating the health care system.
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With individuals who are ages 65 and older undergoing almost one-third of the 25 million surgical procedures performed annually, and with people ages 85 and older representing the fastest growing segment of our population, it is important that any surgical program pay close attention to the special needs of older patients.
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Similar to teaching, documentation must meet the needs of a patient. While some documentation is better than no documentation, more detail benefits the patient because it directs staff members on the status of the education process.
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Health plans are beginning to take a holistic approach to managing patient care, focusing on the member's overall health instead of just one condition or episode of care.
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An intensive case management program that provides case management, disease management, and behavioral health coordination for high-risk, high-cost members has resulted in savings of $6.1 million in a 12-month period for Keystone Mercy Health Plan.
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To enhance patients' satisfaction levels, not to mention their ability to rest and heal Montefiore Medical Center in Bronx, NY, has gone "back to the basics," says Elodia Mercier, RNC, MS, ANM, administrative nurse manager.
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Not content with a 30-minute guarantee that it has been offering its ED patients for six years, Michigan's Oakwood Healthcare System has declared that patients will now be seen as soon as they walk though the ED doors. So far, so good, say ED staffers, who concede that the new approach could not have been accomplished by the ED alone.
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Members of the ED staff at Blount Memorial Hospital in Maryville, TN, have cut the door-to-doc time from one hour to 45 minutes, and they hope to get it below 30 minutes, following a new initiative using a process called multivariable testing (MVT).
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Citing a lack of consistency and complete information in ED discharge forms for patients with mild-trauma brain injury (MTBI), researchers at the University of Buffalo (NY) have proposed a new discharge form they say reflects the key risk factors outlined in research literature. Their findings are reported in the August 2006 issue of Brain Injury.
