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A decrease in the perceived risk of wrong-site surgery and an improvement in collaboration among members of the operating room team improved significantly following the introduction of a standardized operating room briefing for all surgical procedures performed at Johns Hopkins Medical Institutions in Baltimore.
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A well-managed and carefully-monitored patient satisfaction improvement project is one reason that staff members at The Urologic Surgical Center in Lancaster, PA, received good marks and positive comments from their surveyor in January 2007.
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The unwieldy name of Joint Commission on the Accreditation of Healthcare Organizations no longer exists. As of January 2007, the accreditation association's name was changed to The Joint Commission.
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What did the doctor say? Improving health literacy to protect patient safety is a free white paper offered by The Joint Commission that explores the use of medical terms in communications with patients and the challenges that this use creates for patients.
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The investigative arm of Congress reported that The Joint Commission and its not-for-profit educational and consulting affiliate, Joint Commission Resources (JCR), have made progress in the past several years to prevent improper sharing of facility-specific information, though continued monitoring is warranted.
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Many outpatient surgery managers are prepared, at least to some extent, to respond to a disaster in their communities, but what do you do when your facility is the disaster?
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Using the Internet to promote communications between physician offices and outpatient surgery programs is a good way to connect with your surgeons, but have you considered using an intranet to communicate with employees?
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While we need to budget for new equipment in the surgical suites, we don't necessarily need to spend it. With already escalating costs for energy and labor, any area where we can save money or "capital" is wise planning.
