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When Elizabeth Reason, MBA, CHAM, agreed a couple of years ago to fill a vacancy on the board of the Michigan Alliance of Healthcare Access Professionals (MAHAP), it was the beginning of a personal crusade for better education and credentialing of access professionals.
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New, professional-style uniforms for access staff at Florida Hospital Zephyrhills have apparently had a dramatic -- and very positive -- effect on the facility's upfront collections, says patient access supervisor Mike Vanderbilt, CHAM.
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Health care providers and other covered entities that acted in "good faith" to become compliant with the requirement for a National Provider Identifier can continue to accept legacy numbers through May 23, 2008, one year after the NPI rule takes effect.
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A combination of telephonic case management and home visits has helped Optima Health decrease preterm births and low-birth-weight infants.
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Patient education must be promoted so clinicians will understand how to effectively teach patients and use the resources available to them to do a good job. Yet without support from leadership, patient education initiatives often falter.
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A "discharge by appointment" initiative at St. Joseph's Medical Center in Towson, MD, has had some success, but is being challenged by physician delays and families who aren't arriving on time.
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A program that targets women at risk for premature deliveries for case management has paid off for ConnectiCare, a regional HMO based in Farmington, CT.
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Two programs at Passport Health Plan help pregnant Medicaid recipients overcome the obstacles to a healthy pregnancy and follow preterm infants through the neonatal intensive care unit and back home.
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A 2003 Center for Medicare & Medicaid Services (CMS) regulation that interpreted EMTALA not to apply to inpatients does not have the "force and effect of law," according to a recent decision by a U.S. District Court in Puerto Rico.
