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Barbara Zielinski, MSW, CCM, does double duty as a case manager and social worker on the women and children's services unit at Ingham Regional Medical Center in Lansing, MI, working with children's protective services or adoption agencies to place some of the infants born at the hospital.
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When McLaren Regional Medical Center got the news that 50 people injured in an airplane crash were headed toward the hospital, the case management staff sprang into action.
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You're a case manager in an ICU unit and your hospital is in the path of a Category 5 hurricane. How do you make sure your patients get to safety?
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Aging with Dignity, the United Health Foundation, the American Hospital Association, and other national and local organizations will distribute 500,000 advance directives in the coming year in a campaign to help patients and families make important advance decisions about end-of-life care.
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Mistakes involving patient classification and preauthorization of procedures are among a lengthy list of common errors made in the same-day surgery arena, says Bob Whipple, RNC, CCM, CCS, MHA, a Boston-based senior management consultant with ACS Healthcare Solutions, who specializes in all areas of the revenue cycle.
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Adding six nurses to the central scheduling department has dramatically reduced both denied claims and accounts receivable (AR) days at Delnor Community Hospital in Geneva, IL, says Karin Podolski, RN, MSN, MPH, CHAM, director of patient access.
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The Joint Commission's revised medical staff standards, which became effective Jan. 1, reflect the reality that credentialing and privileging is "really the single most important activity that an organization can do to ensure there are quality practitioners," according to John Herringer, associate director of standards interpretation for The Joint Commission, based in Oakbrook Terrace, IL.
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The traditional "bad apple" approach to peer review is changing to a new emphasis on performance improvement, says Nancy J. Auer, MD, FACEP, chief medical officer of Seattle-based Swedish Health Services.
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Data for every practitioner, analyzed frequently, with the right people in the loop you'll need to develop systems to ensure that all of these things happen on an ongoing basis, in order to comply with new medical staff standards from The Joint Commission.
