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This is the first of a two-part series on sponsoring community events and open houses. In this month's issue, we cover open houses. In next month's issue, we will give suggestions for handling the media.
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One of the first steps to take for a successful survey is to make sure that staff members who know the location of all documents needed by the surveyor are at work when the surveyor arrives.
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An operation done on the wrong body part is an obvious red flag calling for the need to closely examine a practitioner's competence. But what about a verbal complaint from a nurse who works closely with that physician? Or what if length of stay is increasing for that physician, but only slightly?
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The Centers for Medicare & Medicaid Services (CMS) has announced it will stop paying the costs of eight conditions resulting from preventable mistakes.
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Adverse drug events (ADEs) occur in about 3.1% of all hospital stays, according to a report from the Agency for Healthcare Research and Quality (AHRQ).
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The Joint Commission's medical staff standards stress the importance of viewing peer review as educational but this can be difficult to do when review outcomes are used only for credentialing and privileging purposes.
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The "yes-means-no" phenomenon was one of several challenges encountered by the team conducting a community case management pilot project for diabetes patients in Nogales, AZ, says Donna Zazworsky, RN, MS, CCM, FAAN, diabetes care center manager for the Tucson-based Carondelet Health Network.
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With studies showing that 10% of patients are using 90% of the nation's health care resources, traditional case management must move to a disease management model.
