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While the introduction of new technologies such as computerized physician order entry (CPOE) were lauded by proponents as "silver bullets" that dramatically would improve patient safety, The Joint Commission is warning in a new Sentinel Event Alert that "users must be mindful of the safety risks and preventable adverse events that these implementations can create or perpetuate."
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The best way to avoid (or at least minimize) problems with information technology (IT) implementation in the ED is to take certain steps to make sure you are adequately prepared, advises James Walker, MD, FACP, chief medical information officer of Geisinger Health System in Danville, PA.
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ED managers might breathe a small sigh of relief following the announcement from The Joint Commission (TJC) that there will be no new National Patient Safety Goals (NPSGs) developed for 2010, but experts say that doesn't mean they should pay any less attention to improving patient safety strategies.
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ED managers agree that overcrowding and gridlock, while often manifested most graphically in their department, are decidedly hospitalwide issues, and the experience of Sarasota (FL) Memorial Hospital seems to prove their point.
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As a small (10,000 visits a year) department, the ED at Boone (IA) County Hospital is fortunate it doesn't have to deal with the long waiting times that face many other EDs. But that fact alone does not necessarily guarantee high patient satisfaction levels.
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Below are suggested actions to help prevent patient harm related to the implementation and use of health information technology (IT) and converging technologies.
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Do you assume your patient data are secure? You might want to take a second look. SecureWorks, an Atlanta-based security services provider, is blocking an average of 15,543 attempted hacker attacks a day per health care client, compared to an average of 1,581 attacks per day per bank client.
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Want to save money? Put up a cost savings suggestion box with rewards for employees and, potentially, physicians, advises Roger Pence, president of FWI Healthcare, an Edgarton, OH-based consulting firm primarily for ambulatory health care providers.
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The National Surgical Quality Improvement Program (NSQIP) began in 1994 in response to concern over the quality of care, specifically operative mortality rates, in VA hospitals. Since then it has expanded to all hospital settings and come under the auspices of the American College of Surgeons (ACS).
