-
One pressure ulcer can cost as much as your entire budget for new patient handling equipment. That alone is a reason to create a safe patient handling program that can accommodate patients of size, whether or not your hospital performs bariatric surgery.
-
If you've implemented safe patient handling but serious musculoskeletal disorder (MSD) injuries persist at your hospital, perhaps you haven't gone far enough. Employees in many nonpatient care areas also face significant risks.
-
Although tuberculosis has reached an all-time low in the United States, the persistence of TB globally including extensively drug-resistant (XDR)-TB means that U.S. hospitals must remain vigilant to prevent spread of the disease, public health experts say.
-
Patient access departments are, without question, "under the microscope" in this recession. Managers need to prove their competency and show the impact of the department on the hospital's bottom line, while facing the threat of budget cuts that could reduce staffing, technology, and education resources.
-
Use data to deflect unfair complaints about accessWhen someone has a complaint about patient access either an individual staff person or the department overall how you respond can "make or break" what happens next.
-
An ancillary department repeatedly insists that patient access staff are entering the wrong orders. If this accusation was made about your department, what would your response be?
-
Do you want to discourage staff, send a registrar's morale plummeting, and as a result, deal with higher turnover in your department? If not, don't make these morale-busting mistakes:
-
Although workflow management is not a new phenomena in the business world, it is relatively new in revenue cycle operations, especially in patient access operations, says John Woerly, RHIA, CHAM, senior manager at Accenture in Indianapolis.
-
Joan S. Braveman, director of patient access and financial services at Tallahassee (FL) Memorial HealthCare, says that her department is in the process of doing "complete re-education" on the Medicare Secondary Payer questionnaire.
-
