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A physician-specific case management program provides continuity of care for patients and creates a close working relationship between case managers and physicians at Nazareth Hospital in Philadelphia. The hospital made the decision several years ago to assign case managers (known as care coordinators) and social workers by physician.
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Early this summer, several factors brought renewed attention to the possibility of terrorist attacks and appropriate responses on the part of the health care profession. To help prepare for an effective response for such an event, the Agency for Healthcare Research and Quality (AHRQ) has released a tool to help state and local officials quickly locate alternate health care sites if hospitals are overwhelmed by patients due to a bioterrorism attack or other public health emergency.
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Health care providers routinely discuss confidential patient information in hospital hallways, cafeterias, and lobbies, two researchers have concluded. Hospital staff need to be more aware and more careful about discussing protected patient information out in the open, says Marifran Mattson, PhD, associate professor of communications at Purdue.
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Almost as soon as Homestead (FL) Hospital implemented an integrated model of case management, patient satisfaction scores went up and lengths of stay started to decline.
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After weathering three major hurricanes in just over 30 days, case managers in Florida hospitals have some advice for their counterparts in other parts of the country: Plan ahead and be flexible.
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Question: How do we avoid patient hoarding, in which nurses or physicians intentionally delay moving a patient out to delay the next patient and give themselves a breather?
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Want to cut your diversion hours down to zero? Thats exactly what Hoag Memorial Hospital Presbyterian in Newport Beach, CA, has done by instituting its emergency saturation triage, or Code EST. When Code EST was implemented in July 2000, diversion hours were about 130 monthly.
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The National Consensus Project for Quality Palliative Care, a consortium of five palliative care organizations, has released a set of clinical practice guidelines to promote quality palliative care in the United States.
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Case managers will be invaluable to their hospitals if the Centers for Medicare & Medicaid Services (CMS) institutes pay-for-performance measures for all hospitals, Teresa Fugate, RN, BBA, CPHQ, CCM, asserts.
