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Analyze the data in your hospital's Program for Evaluating Payment Patterns Electronic Report (PEPPER) to identify areas where your hospital may be vulnerable to denials from the Recovery Audit Contractors (RACs), suggests Deborah Hale, CCS, president, Administrative Consultant Services LLC, a Shawnee, OK, health care consulting firm.
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By developing a case management model that frees RN case managers to do what they do best coordinate care Fauquier Hospital in Warrenton, VA, has reduced its average length of stay without affecting the readmission rate.
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Aggressive fluid resuscitation, which normally would be used in younger trauma patients, potentially could do serious harm to an elder patient, warns Rhyan Weaver, RN, BSN, CEN, clinical supervisor in the ED at St. Joseph's Hospital and Medical Center in Phoenix, AZ.
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In the Planetree model, staff don't treat patients like they'd want to be treated. Instead, they find out how the patient wants to be treated, says Linda Sharkey, RN, MSN, vice president of patient care services and chief nurse executive at Fauquier Hospital.
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There are any number of reasons why an ED and its hospital would have difficulty complying with The Joint Commission standard regarding egress, says Diana S. Contino, RN, MBA, FAEN, senior manager of health care with Deloitte Consulting in Los Angeles.
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Initial data on the use of cell phone photos of injuries, taken by the patients themselves in the ED at The George Washington University Hospital in Washington, DC, offers the promise that they might have the potential to speed treatment without sacrificing diagnostic accuracy.
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Nurses and patients in the ED at The George Washington University Hospital in Washington, DC, have responded positively to a new study that allows patients to e-mail cell phone photos of their injuries to ED physicians prior to their treatment.
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If you're not using your patient satisfaction data to develop process improvement projects, you're missing a chance to improve patient care, says Quint Studer, CEO of Studer Group, a health care consulting firm based in Gulf Breeze, FL.
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A new case management model that establishes housewide care coordination and promotes collaboration among disciplines is paying off for Alamance Regional Medical Center in Burlington, NC.
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Faced with an increasing number of readmissions of patients with heart failure, Integris Baptist Regional Health Center in Miami, OK, has begun a program to improve the discharge process with the goal of improving the patients' ability to care for themselves after discharge and reduce the likelihood of readmission.
