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A case management program for newly diagnosed breast cancer patients at MeritCare Health System in Fargo, ND, helps women smoothly navigate through the health care maze as they make treatment decisions.
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Health care providers have access to plenty of flowcharts and algorithms designed to guide the treatment of patients with particular diagnoses, but many of them arent designed for use in the emergency department (ED).
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Wouldnt you love for emergency department (ED) nurses to have a quick, easy way to access department policies, updates, drip charts, dosing protocols, telephone numbers, and procedures for infrequent ordering processes?
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If you think your hospital doesnt have a problem with denials, then you arent doing enough to track them, says Christine Collins, CHAM, director of patient access for Brigham & Womens Hospital in Boston.
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Discharge planners at some facilities apparently are either unaware of or are ignoring a federal requirement that hospitals offer patients a choice of home care providers and that they tell patients when there is a financial interest between the hospital and an agency to which the patient is being referred.
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Reducing patient length of stay (LOS) from nearly seven days to the regional average of 5.5 days usually takes two years, according to the Health Care Advisory Board, a nationally recognized organization that provides best practices research and analysis to the health care industry.
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For years, health care managers have been reworking documentation forms trying to streamline the process to make it fast and efficient to increase compliance. No one ever designed the perfect form.
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While many case management organizations are struggling to demonstrate the contributions they make to patient care, reimbursement, and cost containment, the integrated case management department at Sarasota (FL) Memorial Hospital has overcome the barrier and can demonstrate with confidence how it contributes to organizational success.
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At Sarasota (FL) Memorial Hospital, discharge planners dont spend a lot of time checking off boxes to document each individual task they have performed.
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When Jeanne Musolf, MS, RN, CCM, talks with new employees about the inpatient case management program at Childrens Hospital of Wisconsin, she often tells them, expect that how things are currently will not be how they are six months from now. Were always trying to improve and change.
