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When injured workers come into Detroit Receiving Hospital's Level 1 trauma center at the Detroit Medical Center, their care is coordinated by a dedicated occupational health case coordinator who acts as a liaison between the emergency department's medical care team, the employee, the employer, and the workers' compensation carrier.
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In the first weeks after a tornado destroyed Sumter Regional Hospital in Americus, GA, the case management staff was at loose ends.
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Hospitals continue to accelerate their use of health information technology, with 68% reporting that electronic health records had been fully or partially implemented as of fall 2006, according to the American Hospital Association's second annual survey of hospital health IT use.
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Something called "cognitive load" or "cognitive work" is the centerpoint of some of the latest thinking on the way people process information and do their jobs.
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When B.K. Kizziar, RN, CCM, CLP, speaks to groups of case managers, she asks if they know how many home care visits their own health care will provide. Few raise their hands.
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Before Mountain States Health Alliance began its documentation improvement project, an outside consulting firm reviewed the hospitals' records and estimated that the Johnson City, TN-based hospital system had the opportunity to increase reimbursement by $5 million to $6 million annually with a documentation improvement program.
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The Health Care Complaints Commission (HCCC) will continue to investigate charges that the Dubbo Base Hospital failed to follow up on blood test results in a patient who died a year ago from a heart infection.
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The clinical expertise of case management is increasingly being used in the access process; and in the next five years, many of the functions of the two disciplines will be consolidated, says Karen Zander, RN, MS, CMAC, FAAN, principal and co-owner at the Center for Case Management in South Natick, MA.
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A University of Arkansas for Medical Sciences (UAMS) project that began with the Center on Aging identifying a need to communicate better with elderly patients has become an ambitious Internet initiative encompassing the entire campus.
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In today's health care environment, it's more important than ever for hospitals to make sure that documentation in the patient record reflects the severity of patients' conditions and the level of services they receive.
