Trainers reallocated from classroom
Modules will be tweaked, updated
Patient access managers must stay in contact with their assigned provider representatives and establish a good working relationship with these individuals.
In emergent situations, paperwork is often the last thing on a patient's mind.
Patient access areas are seeing more procedures requiring authorization, a surge in the number of insured patients, and more clinical requirements from payers. All of these factors make an increase in claims denials - and much lost reimbursement - very likely.
Patient access departments are offering financial counseling and online price estimates to patients who call with questions about cost.
