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Quality professionals and the organizations that evaluate them place a great emphasis today on standards core measures, evidence-based practices, and consistent processes. A dynamic seemingly at odds with this emphasis is the fact that patients are individuals, with unique needs and desires about their care.
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An intensive one-on-one case management program helps people with AIDS stay adherent to their medication regime, avoid hospitalizations and emergency department visits, and learn to self-manage their disease.
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Anyone who works in retail knows that customer satisfaction is the key to repeat business, leading to a more successful financial future.
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People who choose home health care as their profession are caring, people-oriented professionals, but home health managers should not assume that being caring and friendly always results in the best customer service, say experts.
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In creating the public policy platform that will guide its efforts through 2006, the American Association of Occupational Health Nurses (AAOHN) includes priorities that reflect the changing role of occupational and environmental health nurses and the changing world in which they work.
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If youre managing the care of a patient who has a comorbidity of HIV or AIDS, keep in mind that the patient is likely to have issues that other patients with the same condition do not.
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When the state of New Jersey mandated that health plans establish a case management program for their publicly insured members with HIV-AIDS, Horizon-NJ health plan went a step further and put a nurse who is experienced in HIV case management in the position.
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When it comes to quality improvement, it seems that the best keep getting better, based on the findings of the latest Hospital Quality and Clinical Excellence study from Golden, CO-based HealthGrades Inc.
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Case managers have a lot of choices when it comes to what professional organizations to join and which certifications to pursue. There are a wide variety of organizations on the local, state, and national levels, along with several case management certifications.
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Heart failure patients are less likely to die after they go home from the hospital if the hospital has participated in an organized quality improvement program, compared with patients treated at hospitals where such efforts arent undertaken, a new study from the University of Michigan Health System finds.
