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When officials with the Everett (WA) Clinic wanted to change the organizations culture to emphasize patient safety, they realized that a key strategy was getting physicians and employees to report their concerns freely and without fear of backlash.
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During a career that spanned four decades and began at a time when selling case management services was like selling ice cubes to an Eskimo, Mary Gambosh, RN, CCM, was truly a pioneer in case management, says Jeanne Boling, MSN, CRRN, CDSM, CCM, executive director of the Case Management Society of American (CMSA), based in Little Rock, AR.
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Based on the success of a weight management program targeted at already obese employees of a major Northwest corporation, Premera Blue Cross is offering a five-tier comprehensive weight management program to eligible employer groups who want to help their employees lose weight or stay fit.
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A Pennsylvania hospital reports that it is seeing tremendous results from a computerized order entry system (CPOE), with an 85.7% decrease in improper doses and a 76.8% decrease in medication omissions.
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Salaries for case management are increasing, but the vast majority of case managers are working far more than the traditional 40-hour week and are being asked to take on expanded duties that may include health coaching, utilization management, motivational interviewing, and disease management.
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In todays health care arena, case management duties and job descriptions are changing rapidly, often resulting in feelings of frustration and disconnection among case managers in the managed care industry.
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With the goal of boosting outcomes for health plan members, BlueCross Blue Shield of South Carolina has developed a pay-for-performance program open to hospitals and physician groups in the network.
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Drawing on 20 years of quality improvement experience, MPRO, Michigans Health Care Quality Improvement Organization, is bringing together hospitals, home health agencies, and physician practices to come up with solutions to communications barriers between providers, with the ultimate goal of improving the outcomes for the states cardiovascular disease patients.
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Patients face a significant risk for preventable adverse events and serious medical errors in hospital critical care units, according to a study sponsored by the Agency for Healthcare Research and Quality (AHRQ).
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El Camino Surgery Center in Mountain View, CA, always has scored high in all the categories of the study on Knee Arthroscopy with Meniscectomy benchmark study by the Accreditation Association for Ambulatory Health Cares Institute for Quality Improvement.
