Case managers at Health Plan of Nevada interact face-to-face with their clients to coordinate their care, working with them in physician offices, specialty clinics, hospitals, and the patients home when necessary.
Hospice Care Plus of Berea, KY, switched to a pathway model for patient care in the mid-1990s as way to improve care for patients and their families. What theyve found in the decade since beginning the process of changing their care model is that it also has improved teamwork, communication, and staff satisfaction.
An integrated care management program has resulted in a return on investment of greater than 3-to-1 for Blue Cross and Blue Shield of North Carolina.
