Case Management Advisor – April 1, 2019
April 1, 2019
View Issues
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Case Managers May Carry Grief Over Loss of Patients
Case managers and other healthcare workers carry heavy burdens of grief when it is unacknowledged and they have not learned coping skills.
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Healthcare Organizations Can Support Staff in Times of Grief
When a patient dies, case managers may experience grief that they barely acknowledge because they know their role is to move on to the next patient.
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Crisis Prevention Is Major Focus for Community Case Managers
Crises occur because of clients’ poverty, mental health challenges, past trauma, homelessness, and other issues. And it is up to case managers to help clients maintain their health and avoid problems.
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Policies Can Set Boundaries, Ensure Ethical Discharges
Ethicists at University Health Network’s Toronto Rehabilitation Institute have seen multiple recent cases involving hospital discharges. All involved patients who wished to return home despite known safety risks and clinicians who were uncomfortable discharging the patient to a setting they viewed as unsafe.
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Wrongful Delegation Can Happen Easily; Consequences Are Serious
Risk managers should educate nurses about the potential liability risks from wrongful delegation, which could threaten the nurse’s career and expose the hospital.
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Sarasota Memorial Hospital Implements Sweeping Initiative, Raising HCAHPS Scores
Among patients aged 80 years and older, the hospital was achieving average patient satisfaction in only two of 10 measures.
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Providers Experience Moral Distress in Pediatric Mental Healthcare
Of 23 reported occurrences of moral distress, 61% involved pediatric mental health cases, found a recent study.