Case Management Advisor – March 1, 2018
March 1, 2018
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Hurricane Harvey Was a Disaster Preparedness Test for Case Managers
After Hurricane Harvey struck Texas, leaving Houston underwater, case management leaders at area healthcare organizations found it challenging to locate all of their employees to ensure their safety.
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Take It From Survivors: Here’s What to Do When Disaster Strikes
Case manager leaders found that preparing staff to be mobilized or available via phone was crucial during Hurricane Harvey.
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App Pushes Patient Education to New Level
Not so long ago, case managers relied primarily on paper brochures and tip sheets when supplementing in-person patient education. Many might still use paper in addition to web-based information, but the newest frontier involves apps that bring education to a patient’s fingertips at precisely the moment he or she needs it.
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ED-based Intervention Connects Frequent Users With Program to Address Underlying Needs
A new program at Grady Memorial Hospital in Atlanta seeks to short-circuit the cycle of frequent ED care so that patients with complex conditions are connected with the help they need without continually sapping emergency medicine resources.
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PAs Provide More Patient Contact, Reduce LOS, and Maintain Quality
Physician assistants have helped one hospital improve care in its observation unit without increasing costs, partly by providing more contact with patients than physicians can. The hospital also has optimized its observation unit model.