Patient-Focused Care and Satisfaction Archives – April 1, 1997
April 1, 1997
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Hospital succeeds with hotel-style amenities that create loyal patients
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PFC moves beyond hospital with outreach
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Restructure supplies around patient
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Retraining support staff has its ups and downs
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No more steps: Redesign considers disabilities
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Patient room mock-up leads to effective design
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What kind of care do hospital patients want?