Homecare Education Management Archives – March 1, 1999 March 1, 1999 View Issues November 1, 1999 October 1, 1999 September 1, 1999 August 1, 1999 July 1, 1999 June 1, 1999 May 1, 1999 April 1, 1999 March 1, 1999 February 1, 1999 January 1, 1999 December 1, 1998 November 1, 1998 October 1, 1998 September 1, 1998 August 1, 1998 July 1, 1998 June 1, 1998 May 1, 1998 April 1, 1998 March 1, 1998 February 1, 1998 January 1, 1998 December 1, 1997 November 1, 1997 October 1, 1997 September 1, 1997 August 1, 1997 July 1, 1997 June 1, 1997 May 1, 1997 April 1, 1997 March 1, 1997 February 1, 1997 January 1, 1997 Teach staff and managers to put the focus on customers Read more Teach staff, customers what customers really want Read more What are the top 10 customer concerns? Read more Let your fingers do the walking over Web sites Read more Grab staff’s attention with a Hawaiian hula party Read more