Healthcare Benchmarks and Quality Improvement Archives – December 1, 2008
December 1, 2008
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Press Ganey: Public reporting gives huge boost to patient satisfaction
Press Ganey Associates Inc., the South Bend, IN-based patient satisfaction and quality firm, reports that "patient satisfaction leaped" after the launch of public reporting. -
Leapfrog: Quality assurance required with CPOE systems
In its first-ever evaluation of computerized physician order entry (CPOE) systems in hospitals across the country, The Leapfrog Group found reason for concern when it came to proper implementation of these systems. -
Anthem's P4P program wins Eisenberg award
Anthem Blue Cross and Blue Shield of Virginia, a subsidiary of WellPoint Inc., based in Richmond, has received a 2008 John M. Eisenberg Patient Safety and Quality Award for its development and implementation of performance-based reimbursement programs for Virginia hospitals, cardiologists, and cardiac surgeons. -
DNV granted deeming authority from CMS
Is it the end of an era for The Joint Commission? Following on the heels of Congress' move to require the organization to reapply for deeming authority for the first time, DNV Healthcare on Sept. 26 was granted deeming authority from the Centers for Medicare & Medicaid Services (CMS). -
New Sentinel Event Alert addresses blood thinners
Anticoagulants, or blood thinners, have taken the mainstream media by storm with salacious tales of medical errors and tragic stories of babies' deaths. -
The technology factor: Is it our friend or our foe?
While The Joint Commission is asking health care facilities to use computerized physician order entry and bar coding technology as an adjunct to arm themselves in managing high-risk medications including anticoagulants, a recent study highlights the errors implicit in this kind of information technology support. -
Wristband standardization: Why we aren't there yet
In September, the American Hospital Association issued a quality advisory on implementing standardized colors for patient alert wristbands, citing a near miss when a nurse mistakenly placed a wrong-colored bracelet on a patient, confusing the color codes of the two hospitals for which she worked.