Healthcare Benchmarks and Quality Improvement Archives – January 1, 2003

January 1, 2003

• After years of waiting, health care finally has a Baldrige winner!

  Until this year, no health care organization has captured the coveted Malcolm Baldrige National Quality Award (MBNQA), the top honor a U.S. company can receive for quality management and quality achievement.

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• SSM Health Care shares its best practices

  As part of St. Louis-based SSM Health Cares (SSMHC) Clinical Collaborative process, physicians work with other caregivers, administrators, and staff to make rapid improvements in clinical outcomes.

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• Quality focus shining on corporate ethics

  With the recent spate of Wall Street scandals, perhaps its not all that surprising that the Baldrige National Quality Programs 2003 Criteria for Performance Excellence will include new questions to reinforce the focus on corporate ethics.

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• Successful practices benchmarked at CHA

  This is the third in a three-part series on the Catholic Health Association of the United States (CHA) performance improvement program, Living Our Promises, Acting on Faith. The previous article described how the baseline data derived from a comparative date process informed the selection of a specific area targeted for performance improvement. In this final installment, we see how CHA empowered its members to benchmark successful practices implemented at other member facilities and systems.

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• U.S. end-of-life care gets a (barely) passing grade

  America received a grade of mediocre on its care for the dying in a new report from the Washington, DC-based organization Last Acts, Means to a Better End. The report, funded by the Robert Wood Johnson Foundation in Princeton, NJ, provides a state-by-state report card on end-of-life (EOL) care.

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• Med school teaches bioterror response

  The bioterrorism training program at the University of Pittsburgh School of Medicine, among the first of its kind in the nation, has been described as a model by the Washington, DC-based Association of American Medical Colleges (AAMC) during its recent annual meeting.

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• Patient Safety Alert Supplement

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