Hospice Management Advisor Archives – December 1, 2005
December 1, 2005
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Recruit and retain staff following a customer service model of employment
As hospices become more competitive and challenged by the 21st century market forces, some are searching for more efficient ways to hire and retain the team-working staff they most desire. -
Hospice of Cleveland Clinic's behavioral interviewing decision matrix manager
The Hospice of the Cleveland Clinic in Independence, OH, has developed a behavioral interviewing decision matrix that is used when staff interview candidates for hospice positions. -
Hospice has developed award-winning program for serving pediatric patients
As community providers, managers at the Hospice of the Western Reserve in Cleveland, realized more than a decade ago that its community increasingly will include pediatric hospice cases, so something needed to be done to ensure this population was well served. -
Here are some of the main features of Ohio hospice's pediatric program
The Hospice of the Western Reserve of Cleveland, has an award-winning pediatric hospice and palliative care program ... -
Will HCWs come to work during a disaster?
If a major disaster struck your community, how many of your employees would show up for work? -
Chief nursing officer recounts Katrina efforts
"We all understand that there is no 'getting back to normal.' We are now in the process of redefining what is normal..." -
JCAHO: Small communities not well prepared
Even before hurricanes Katrina and Rita struck the Gulf Coast, the Joint Commission on Accreditation of Healthcare Organizations in Oakbrook Terrace, IL, worried that small communities were not doing enough to prepare for a disaster.