Hospital Peer Review – September 1, 2004
September 1, 2004
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Controversial report puts JCAHO under scrutiny: Is survey process flawed?
The following is the first of a two-part series on the Government Accountability Offices (GAO) recent report on the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). -
Handling data: Concurrent vs. retrospective approach
Are you collecting data elements concurrently, while patients still are receiving care, or retrospectively after discharge? Each approach has distinct advantages and disadvantages, and which is best depends on the individual situation, says Patrice L. Spath, a health care quality specialist with Forest Grove, OR-based Brown-Spath & Associates. -
Are you complying with medical staff standards?
There are several key changes for the Joint Commission on Accreditation of Healthcare Organizations revised medical staff standards, which became effective as of January 2004. I see these as nothing less than revolutionary, says Martin D. Merry, MD, adjunct associate clinical professor of health management and policy at the University of New Hampshire in Durham. -
Are you doing enough to prevent infant deaths?
Its without question one of the most tragic things that can occur at any hospital: An infants death during delivery. -
The Quality-Cost Connection - Worst practices used in conducting FMEA projects
As often occurs when new Joint Commission on Accreditation of Healthcare Organizations standards are introduced, hospitals are rushing to complete failure mode and effect analysis (FMEA) projects to comply with patient safety requirements. -
News Brief
The Joint Commission on Accreditation of Healthcare Organizations 2005 National Patient Safety Goals that will apply specifically to hospitals have been finalized but many eager quality managers didnt wait for this news to take action. -
Patient Satisfaction Planner - Evidence-based design could help quality of care
You may not be an architect, but it might be time for you to start paying a little more attention to the way your hospital is designed especially if youre about to have a new facility built or youre embarking on a substantial renovation. -
Patient Satisfaction Planner - How to boost satisfaction rates: A tale of two EDs
In 1997, the emergency department (ED) at Parkview Hospital in Fort Wayne, IN, was in the 45th percentile in South Bend, IN-based Press Ganey Associates satisfaction rankings. That same year, Southern Ohio Medical Center in Portsmouth, languished in the ninth percentile. -
Patient Satisfaction Planner - Team nursing improves staff morale, patient care
Do you want to increase satisfaction scores, improve patient care, and boost staff retention all in one shot? Consider switching to a team model of nursing.