Hospital Peer Review – July 1, 2004
July 1, 2004
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Avoid disasters during your next JCAHO survey: Quality managers share secrets
When you think about the new Joint Commission on Accreditation of Healthcare Organizations survey process, do you envision surveyors talking to your organizations least articulate staff members, selecting patients to trace for whom everything possible has gone wrong, and arriving at units when your most experienced nurses are nowhere in sight? -
Resist the urge: Don’t interfere with surveyors
During a recent survey at Trident Health System in Charleston, SC, there were times it was obvious that a staff member didnt understand what the surveyor was getting at, says Helena Feather, vice president of compliance and health information. -
Accreditation Field Report: Staff preparation pays off during a JCAHO survey
The shared vision of providing safe, quality patient care was very evident during a recent Joint Commission on Accreditation of Healthcare Organizations survey at the 59th Medical Wing at Lackland (TX) Air Force Base, reports Lt. Col. Biancanieves Garza, NC, CPHQ, chief of compliance and performance improvement. -
The Quality-Cost Connection: Is your organization thinking lean?
The manufacturing industry has been using lean techniques for several years to improve productivity, eliminate waste, improve the quality of their products, and lower costs. -
Raise the bar for stroke care certification program
How would you like to be able to tell patients, their families and friends, payers, and news reporters that you are among a select few organizations certified by the Joint Commission on Accreditation of Healthcare Organizations Primary Stroke Center Certification program? -
Discharge Planning Advisor: Care program incorporates office-based CM approach
Physicians aligned with Sutter Health in Sacramento, CA, are giving glowing reviews to a care coordination program they once failed to recognize, pleased that it is meeting myriad patients needs and saving office time in the bargain. -
Discharge Planning Advisor: Research to separate DP outcome, process goals
After working 15 years as a discharge planner and earning masters degrees in nursing and clinical research, theres an incongruity that Diane Holland, RN, MS, MBS, who is now pursuing a PhD through the doctoral program at the University of Minnesota School of Nursing in Minneapolis, would like to resolve. -
Patient Safety Alert Supplement