Hospital Peer Review – June 1, 2010
June 1, 2010
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OIG 'state of the union': Hospitals still underreporting adverse events
Hospital reporting on adverse events is still lacking, according to a report from the Department of Health and Human Services Office of Inspector General (OIG), released in March. -
Shore up your incident reporting system
According to experts Hospital Peer Review spoke with, the two biggest barriers to a robust reporting system are employees' fear of punitive action and a burdensome policy that requires a lot of work. -
Color: A safety catch or a safety curse?
Color is everywhere in our world. Think of all the colors we use for navigating traffic and the unrest it would cause if those signs were taken away. But experts say beware of color in health care; they can cause indelible harm, even death. -
Accreditation Field Report: Use priority focus report as 'road map' for survey
Kathleen Rauch, RN, BSN, director, Center for Clinical and Operational Performance Analysis, Risk Management & Infection Control at Princeton Healthcare System, felt pretty good coming out of a recent Joint Commission survey. Because she knew what to expect and what was needed to get ready. -
Best practices among high-performing systems
What distinguishes high-performing multi-hospital health systems from the rest? With support from The Commonwealth Fund, that's what the Health Research & Educational Trust (HRET) set out to uncover in a yearlong research project. -
News Briefs
As part of its Standards Improvement Initiative, The Joint Commission has moved the National Patient Safety Goal on abbreviations into the information management standard IM.02.02.01, element of performance 2. -
Patient Satisfaction Planner: Center dedicated to patients over age 65
The nation's first senior emergency center, opened by Holy Cross Hospital in Silver Spring, MD, is specifically tailored to meet the needs of a growing population of adults and provides care that goes beyond the typical emergency department assessment and treatment. -
Patient Satisfaction Planner: ED cuts LWBS from 5% to 0.5%
Recognizing that ED wait times and throughput are affected by the entire hospital, the leaders at King's Daughters Medical Center in Ashland, KY, engaged all the departments that interface with the ED and slashed the rate at which ED patients leave before treatment from 5% to 0.5%. -
Patient Satisfaction Planner: ED makes lemonade out of lemons
An adverse event in the ED at University Medical Center (UMC) in Las Vegas might have drawn negative media coverage and state and federal investigations, but it also led to process changes that the ED managers say have made a world of difference in patient satisfaction and quality.